Work Order Management

Work order software that keeps maintenance operations visible from request to completion. Create, assign, track, and close work orders in one CMMS—no spreadsheets or lost tickets.

Work Order Management — Cornerstone OS
Work Order Management — product screenshot

The problem

Disconnected systems, paper tickets, and scattered spreadsheets make it hard to see what’s open, who’s doing what, and how long jobs take. Delays and duplicate work become the norm.

  • Work requests get lost in email or paper
  • No single view of open vs. completed work
  • Technicians lack clear instructions and history
  • Reporting is manual and outdated

How it works

Requests become work orders in one click. Dispatchers assign to technicians; technicians receive tasks, update status, add notes and photos, and complete work. Every step is logged for asset history and reporting.

Request or manual work order creationAssignment to technician or crewExecution with status updates and attachmentsCompletion and asset history updateReporting and analytics
Work Order Management workflow in action
Workflow in action

Operational benefits

  • Single source of truth for all maintenance work
  • Faster assignment and fewer missed jobs
  • Full audit trail for compliance and accountability
  • Better reporting for labor and backlog

Ready to try Work Order Management in one platform?

Cornerstone OS brings work orders, assets, dispatch, and reporting together. Built for facility maintenance companies, industrial / manufacturing maintenance, school district maintenance teams, and healthcare facility maintenance teams.