Dispatch & Scheduling

Maintenance dispatch and scheduling software that gets the right work to the right technician. Assign by skill, location, or load—and keep the board updated in real time.

Dispatch & Scheduling — Cornerstone OS
Dispatch & Scheduling — product screenshot

The problem

Manual dispatch and outdated boards mean unbalanced workloads, missed SLAs, and technicians driving back and forth. Dispatchers spend more time chasing than planning.

  • Assignments done by phone, paper, or spreadsheets
  • No real-time view of who’s doing what
  • Inefficient routes and duplicate trips
  • Hard to balance workload and skills

How it works

View open work on a dispatch board; filter by priority, location, or skill. Assign to technicians or crews; they see updated queues on mobile. Reschedule and reassign as priorities change—everyone stays in sync.

Dispatch board with open work and techniciansAssignment by priority, location, or skillTechnician queues and schedule updatesReschedule and reassign as neededReal-time status for managers and customers
Dispatch & Scheduling — connected platform view
Connected maintenance operations platform

Operational benefits

  • Faster, clearer assignment of work
  • Balanced workload and better use of skills
  • Fewer missed jobs and improved response times
  • One place for dispatchers and technicians to stay aligned

See Dispatch & Scheduling in the full platform

Dispatch & Scheduling is one module in a connected maintenance operations platform. Start a free trial to see how it works alongside work orders, PM, dispatch, assets, inventory, and operations reporting—or browse the full product overview.