Dispatch & Scheduling
Maintenance dispatch and scheduling software that gets the right work to the right technician. Assign by skill, location, or load—and keep the board updated in real time.
The problem
Manual dispatch and outdated boards mean unbalanced workloads, missed SLAs, and technicians driving back and forth. Dispatchers spend more time chasing than planning.
- Assignments done by phone, paper, or spreadsheets
- No real-time view of who’s doing what
- Inefficient routes and duplicate trips
- Hard to balance workload and skills
How it works
View open work on a dispatch board; filter by priority, location, or skill. Assign to technicians or crews; they see updated queues on mobile. Reschedule and reassign as priorities change—everyone stays in sync.
Operational benefits
- Faster, clearer assignment of work
- Balanced workload and better use of skills
- Fewer missed jobs and improved response times
- One place for dispatchers and technicians to stay aligned
Ready to try Dispatch & Scheduling in one platform?
Cornerstone OS brings work orders, assets, dispatch, and reporting together. Built for facility maintenance companies, industrial / manufacturing maintenance, school district maintenance teams, and healthcare facility maintenance teams.